What should you do before installing SP2?

1. Check your computer manufacturer's website for information about Windows Service Pack 2.
2. Check your computer for viruses and spyware and remove if necessary.
3. Install any drivers and software recommended by computer's manufacturer. Failure to follow the manufacturer's recommendations may render your computer unusable.

Things to be aware of

The main problems people encounter with Service Pack 2 are related to not applying the computer manufacturer's pre- installation updates. Many HP and Compaq computers require updates before installing SP2. Additionally some of your software may not work correctly after installation. Consult the website of the software's developer for more information and patches related to Service Pack 2.

You may also goto the Microsoft SP2 Support Center for more information, including:

• What to Know Before You Download and Install
• Information from PC Manufacturers
• Removing Spyware before installation
• Using programs and hardware with SP2
• There is also a list of programs known to be affected by SP2

Where can you get Service Pack 2?

For those living on-campus, the Resident Director (RD) or Resident Assistant (RA) of your hall will have a CD containing SP2 available for you to check out. Due to the fact that SP2 is very large and downloading it would cause unneeded network slowdown, the CD is the recommended way to install SP2 for those that live on-campus.

Others may download SP2 from the Windows Update website.